To log in to the healow app for the first time:

    1. Launch the healow app on a mobile device:

2. (Optional) Review a tutorial for the healow app by swiping left through the five instructional screens:

3. Tap Get Started:

4.  Read the Terms of Use Agreement and then tap the I agree to the terms & conditions button:

5. On the Let’s Get Started screen, enter your first name, last name, and date of birth, and then tap the Continue button:

6. Tap either Yes, I have a Practice Code or No, I don’t have a Practice Code:

7. Select your practice using one of the following options:

If you have a practice code, enter it on the Practice Code screen and then tap the Next button:

If you do not have a practice code, search for the practice by provider and location and then tap the name of the user’s practice:

8. Verify that the selected practice is correct and then tap the This is My Practice button

9. Verify your account using one of the following options:

Select the number to which the phone verification code is to be sent and then tap Sent Text. Enter the verification code on the Phone Verification screen.

Swipe up on the Or Login with Username, enter the user’s Patient Portal login credentials, then tap the Submit button:

10. Create a 6-digit security PIN:

The healow app is activated, and you are logged in. Complete any remaining optional setup items.