Is it possible to login to the same account on more than one device using the healow Mom app?
Yes, the same account can be logged in on more than one device using the healow Mom app.
healow Help Center
How do I change my email account on the healow Mom app?
You cannot update your email address information on the healow Mom app. However, you can be able to send a change of request from patient portal and that request should approve by your Dr. office or else you can directly contact your practice to update this information. After the practice has updated your information, you … Read more
Where can I download the healow Mom app?
The healow Mom app can be downloaded from the Apple Store for iOS devices and Google Play for Android.
How do I change my username on the healow Mom app?
To change your username, please contact your practice directly and request to have your username changed.
How do I set up an account on the healow Mom app?
To set up an account, please contact your practice directly and request to be Web enabled.
How to contact support on the healow Mom app?
If you have any queries/concerns with respect to the healow MOM app, kindly follow the steps to create a support case. 1. Tap on Settings: 2. Tap on Support: 3. Tap on Report Problem and fill the feedback form and tap on Submit:
How do I add custom medications on healow.com?
Custom medications cannot be added from healow.com.
How do I change my email account on healow.com?
You cannot update your email address information on the healow.com. However, you will be able to send a change of request from patient portal and that request should approve by your Dr. office or else you can directly contact your practice to update this information. After the practice has updated your information, you must re-login … Read more
What should I do if I am locked out of my healow.com account?
If you are locked out of your healow.com account, you can reset the password to get the account unlocked or please contact your practice directly and request that your account be unlocked.
How do I set up an account on healow.com?
To set up an account, please contact your practice directly and request to be Web enabled.