How do I view documents on the healow app?
1. Tap on View. 2. Tap on the Documents 3. Tap on the respective Document to view it.
healow Help Center
How to pay Copay from healow app?
1. Tap on the Visits tab on the home screen and tap on Appointment 2. You can be able to view your upcoming appointment’s. 3. On the Appointment Details screen we can find the option Pay Copay. Tap on Pay Copay to make payment. 4. Tap on Pay amount due or tap on Pay … Read more
I forgot my PIN. How do I retrieve it?
To retrieve PIN through your Patient Portal Account: 1. Login to Patient Portal and click My Account >> My Devices: A list of devices used for logging into the healow app will be displayed. 2. Select the device from which you want to retrieve the PIN. 3. Click Retrieve Pin to see the four-digit PIN you had previously … Read more
How to change the 6-digit pin on the healow Mom app?
1. Tap on the gear icon on the top right corner of the healow Mom app. 2. Tap General settings >> PIN Settings. 3. Tap the Change PIN button and verify your current PIN >> create a new PIN.
Can I add a profile picture?
1. Yes, you can upload a profile picture to your healow Mom account by going to the profile image (or icon) on the middle of the wheel screen. 2. Tap on profile image (or icon) and now you can choose option camera or photo library.
Can I edit my demographics from the application?
You cannot update your name and demographic information on the healow Mom app. Contact your practice to update this information. After the practice has updated your information, you must logout and re-login on to the healow Mom app.
What operating systems is healow Mom app compatible with?
healow Mom app is compatible with iOS and Android operating systems.
How do I log out from the healow Mom app?
1.Tap on the gear icon on the top right corner of the healow Mom app. 2. Tap Logout button at the bottom of the screen.
How do I disable my healow Mom account?
If you are no longer interested in accessing your online health records, contact your doctor’s office and request that they deactivate your account.
Is it possible to login to the same account on more than one device using the healow Mom app?
Yes, the same account can be logged in on more than one device using the healow Mom app.