I am having trouble logging in to the healow app. Can you help?

If you are having trouble logging in to the healow app due to a password or username related issue, the Easy Login feature will help get you gain access.

To use Easy Login, please take the steps below:

1. If you are receiving the error below, tap Try Easy Login:

2. Enter your First NameLast Name, and DOB. Tap Continue:

3. Verify your account by selecting the phone number and the method for receiving the four-digit healow verification code. Tap Send Code:

4. A four-digit healow verification code will be sent to you, based on your selected preferences. Once you receive the code, enter the code and tap Verify:

5. Create a new password for your account. Tap Login:

6. Enter the newly created password and tap Log In: